FAQs
What specific documents and information do I need to provide when applying for approval via Comergence?
Below is a list of documents that will be needed to get your organization approved on Comergence:
- Company Formation
- Credit Report within 180 days that provides at least 2 scores
- Evidence of Errors & Omissions Insurance
- Evidence of Fidelity Bond Insurance
- Financial Statements
- W-9
- NDC or WHL TPO Origination Agreement
- AML Certification
- Certificate and Authorization
- Resolution of the Board of Directors
- NDC Only - AIR Appraisal Management Requirements
- NDC Only - Limited Power of Attorney
- Completed the Questionnaire
How long does the approval process typically take?
Once all documentation has been submitted, all due-diligence questions have been answered, and your application has reached Lender Review Status, the approval process takes approximately two (2) Business Days.
What kind of dedicated support will be available during the initial transition phase?
Your assigned Account Executive will be able to assist with any questions or you can contact our Support Team at support@lenderltd.com
Will there be training sessions or resources to help us understand and use the new Lender LTD platform?
Colorblindness is typically genetic Yes, once your application has been approved the Support Team will reach out to schedule a training session.
What new features or benefits does the Lender LTD platform offer compared to the Stockton TPO platform?
Lender LTD includes a host of new features we’re excited for you to gain access to, including:
- Quick Lock Feature
- The ability to issue the initial disclosures
- Full visibility with your pipeline and conditions
- All-in-One Hub with access to Rate Lock Extensions, COC requests, ECD Requests and Closing requests housed in a unified toolbox - the Lender Link portal
Are there any notable differences in the workflow or user interface?
The new TPO Platform features more robust technology and on-the-spot insights, giving you the ability to see the progress of your files in real time, request changes, and give full control of issuing initial disclosures.